Cardiovascular Care Reimagined
Care that Connects
Support that Empowers
The Karoo Difference
No Cost
Patients who enroll with Karoo do not incur a fee. Our program is a no-cost benefit provided through the patient’s insurance.
Holistic Care
Patients have their whole health considered, including exacerbating conditions like COPD and diabetes.
Nutritional Support
Our dietitians meet patients to formulate a dietary plan tailored to their specific health needs. This includes specialized plans for patients with congestive heart failure (CHF) and support for other comorbid conditions like diabetes or obesity.
Patient Education
Our care team meets patients where they are. The clinical team educates patients on the steps, both big and small, they can take to improve their health.
Social Work Services
Patients enrolled with Karoo can access our social work team, which addresses everyday needs that impact your health such as co-pay assistance for medications.
Care Coordination & Support
Karoo Nurse Navigators assist patients who are working with multiple providers to help ensure coordination and compliance. Karoo also helps patients find co-pay assistance to pay for out of pocket costs associated with their care.
Virtual Care
Patients enrolled with Karoo can access our social work team, which addresses everyday needs that impact your health such as co-pay assistance for medications.
Frequently Asked Questions
What is the cost of participating in the Karoo Program?
There is no cost for participating in Karoo. This program is fully covered by insurance so you do not have to pay out of pocket for any co-pays or bills.
Who is a good candidate for the Karoo Program?
All eligible patients may benefit from the Karoo Program and its resources. Patients with multiple comorbidities may benefit the most from the additional support. Patient eligibility for no-cost service varies by insurance carrier and plan.
How do I learn more about the Karoo Program?
Ask your cardiology care team about the Karoo Program at your next clinic appointment or call your clinic to learn more.
Patient Stories
Challenge & Support
After a heart attack and new heart failure diagnosis, a patient returned home feeling overwhelmed and unsure how to navigate recovery. Through immediate post-discharge outreach and ongoing care coordination, our Karoo care team provided practical support and reassurance during a difficult transition.
Outcome
The patient felt supported, connected, and confident that she had someone to turn to throughout her recovery.
Quote
"I don't feel alone. I feel that I can call and have them help me on days that I am feeling down. I feel like I have someone to turn to."
Challenge & Support
The patient was referred to the Social Work Team for assistance in finding a primary care provider. During the call, the social worker identified additional transportation needs. While the patient currently utilizes the senior center for transportation, the social worker noted he may need an alternative option. The patient was unaware of his additional health plan benefits. The social worker explained how to contact this transportation provider and followed up with a text message recapping the resource details.
Impact
The patient expressed overall satisfaction with his insurance plan and the care coordination services he receives.
Quote
" I've been very happy with [my plan] overall since I've got it, and I'm really glad that you guys call me and take care of me like the way you do 'cause it's really helpful. I appreciate it so much.".
Meet Some of Your Care Team Members
Jennifer, RN
Karoo Nurse Navigator
Fayla, MSW, LMSW
Karoo Social Worker
Lacee, MPH, RD, LD
Karoo Dietician
Samantha, CMA
Karoo Care Coordinator
Japera, RMA
Karoo PES